Privacy statement

This Privacy Statement explains how we will collect, store, manage and protect your data. It outlines the types of data that we hold and how we use them to provide services to you. We aim to be clear when we collect your personal information, and not do anything you would not reasonably expect.

Our responsibilities and legal basis for processing your data

As part of our work we process and store your personal information. We take our responsibilities in relation to this personal information seriously and ensure it is held, used, transferred and processed in accordance with all applicable Data Protection laws. This includes any law, enactment or regulation relating to the processing, privacy and use of personal data We process the information outlined in this Privacy Statement on the basis of your consent, we will only process your information where you have specifically consented to sharing that information with us, for example by signing up to our mailing list or contacting us.

Personal data held by us

Any information we hold on you will be that which is provided directly by you. For example you may give us information by completing a form on our website or by corresponding with us by telephone, email or otherwise. This data is held securely by Mail Chimp. 

How your data is used

Your data is used by us for a number of purposes. These include:
We want to communicate with you in a way that meets your needs and requests. Communications will be sent by electronic means. Digital tools may be used to monitor the impact of our communications, such as email tracking to record when an email has been opened. 

If you wish to alter how you receive communications or you wish to stop receiving communications altogether, you can change your preferences by contacting us by any of the contact methods below. You can also ask us to stop communicating with you at any time using the details in the messages you receive.

When we share your data with others

The security of your data is important to us. We will never sell your data. We will also never share your data with anyone to use for their own purposes unless disclosure is permitted or required by law.

Your rights and changes to this statement

We will retain your data indefinitely or until you request us to do otherwise. 

You can amend the information we hold about you, or your mailing preferences, at any time by emailing ask@questionsession.co.uk. If you have any queries, wish to restrict data processing, including use for marketing, or do not want to be contacted by us, please contact us.

The controller for your personal data is Question Session. 

We will publish any changes we make to this data protection statement on our website and notify you by other communication channels where appropriate. 

You have the right to request a copy of the personal information about you that we hold or to ask us to delete personal information about you where:
Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out above if you wish to exercise any of these rights or discuss the use of your personal information.

If you are dissatisfied with the response you receive from us you have the right to complain to the Information Commissioner’s Office. This can be done by email: casework@ico.org.uk; telephone: 030 123 1113: or post: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF